Frequently asked questions

Who can come to Tumaini as a client?
The counselling, psychiatric and pastoral care services are provided for WBTI and AIM missionaries, as well as missionaries from approximately 160 different mission organizations serving in primarily East and Central Africa.  Others in ministry are welcome to access the services when the Centre has the staff capacity to respond.

What does it cost to come to Tumaini?
All of the clinical and pastoral staff at Tumaini are volunteers and thus do not receive personal income through services provided at Tumaini.  Due to the costs of operation, the staff request that payments be made by clients to cover the operation. The counselor will discuss the payment with the client at the beginning of the assessment process.

Will what I share with you be confidential?
All of the counselling services at Tumaini Counselling Centre are confidential. Information regarding the counselling is released only with the client’s written permission, with the following exceptions:

  • Ethically and legally, if there is a reasonable possibility that the client might harm him/herself or others, the counselor is responsible to inform others in order to protect the client or others from harm;
  • Information subpoenaed by court will be given as required by law;
  • In case of suspected abuse or neglect of minors, the counselor is required to report this information to the appropriate authorities.

When children under 18 are in treatment, written permission is obtained from the parents, and the therapist will discuss with the parent(s) and the child the parameters of how and what will be shared with the parents.
The client should let the counselor know if he/she has any questions or concerns in regard to confidentiality.

Do you accept counseling interns, psychiatry residents?
 Interns and residents are welcome to apply. The number of spots available for psychiatric residents, counseling interns (M.A. level), and pre-doctoral interns will differ according to the number, disciple, and availability of our clinical staff.