Counselling at Tumaini Nairobi

The Tumaini Counselling Centre in Karen, Nairobi, is well established and offers a wide range of services.

Comprising 10 counselling rooms with a comfortable waiting room, a Conference Centre able to accommodate up to 100 participants, a comprehensive library with mission and member care books, and beautiful gardens. The Tumaini Counselling Centre in Nairobi, Kenya, offers face to face counselling and a range of other services.

How to arrange an appointment

Clinical Services During the Pandemic

Due to the pandemic, our offices are currently closed.  However, services continue to be available online.  Existing clients can contact their counsellor directly through email, or via for Nairobi, or for Kampala.  Individuals interested in initiating services should send an email to .  Other questions can be directed to .

Please note that resources are being added to our Resource Blog under a new category called Pandemic.  These can be found at .

If you are taking medication we urge you to obtain a several month supply while medication is available. Contact your doctor or if you need assistance.

When we are able to resume working in our offices:

To request an appointment at Tumaini Nairobi, please call or e-mail clinical assistant will take down basic information and then pass your request to one of our counsellors, who will get back to you as soon as possible, usually within 48 hours.

If you are coming to Nairobi specially to be seen at Tumaini, please liaise with us before arranging your travel.  This is both so that we can ensure we have availability during your visit, but also so that you arrange to be here long enough to gain the help you require.  Attending for a few days may be sufficient for a simple evaluation, but if you want to address an issue, or may need to start new medications, then you being available for 2 or 3 weeks is likely to be necessary – and probably longer if the matter is serious or of long-standing.  After this, it may be feasible for us to continue offering support via the internet.

The video below introduces you to making an appointment at Tumaini.

Making referrals to Tumaini

We have produced the following PDF guide to help those in leadership roles know how best to support their members and when to refer to Tumaini.

Opening hours8:30am – 4:30pm Monday to Friday each week, except on public holidays
Physical address: 6 Silanga Road, off Langata Road, Karen, Nairobi
Postal address: P.O. Box 21141, Nairobi 00505, Kenya
Office cell phones: 254-733-687050 or 0728-606911 (no SMS messages) / 0732 479799 (does accept SMS)
Email for administration:
Email for appointments:


Directions to the office >>


Our confidential clinical services are available by appointment. These range from clinical care to simply helping missionaries normalize the challenges and frustrations of missionary life. Some of these services include:

  • Evaluation and counselling
  • Psychiatric care, including medication management
  • Crisis debriefings and post-trauma support
  • Marriage and family therapy
  • Missionary kid school support
  • Individual mentoring and coaching
  • Mid- and end-of-term debriefings
  • Team-building
  • Conflict resolution
  • Seminars and conferences
  • Limited distance counselling via email and Skype
  • Online support groups